Customers must contact fancypanda@fancypanda.shop within 30 days of receipt to request returns or exchanges of defective or unwanted items. Customers are responsible for return shipping costs. All items must be returned in original condition, unworn, unaltered, and unwashed. If 30 days have gone by since your purchase, we cannot offer you a return or exchange.

We do not offer returns for customized or personalized orders.